Q: How long is the warranty?
We guarantee our products for one year. If it breaks down during that period we offer a replacement unit completely free of charge. Our products are very reliable but we recommend you take out an extended warranty.
Q: How to place an order?
First, please send us your inquiry via email or alibaba, then after the quotation confirmation we will send you proforma invoice for your payment.Goods will be delivered when payment received.
Q: What is your payment term?
You can choose T/T, Western Union, money gram and other kinds of payment will be considered as well, please contact us for more information.
Q: Can you accept urgent order?
Yes, KALE has its own warehouse and product inventory for urgent order.
Q: What’s the delivery time?
Shipment will be scheduled within 2-10 days after the payment received.
Q: Can you have sample order?
Yes, sample order for trial is available.
Q: Are you factory or foreign trade company?
KALE is professional manufacturer in stage lighting and has its own foreign sales department with 8 years exporting experience.
Q: How we make a prototype?
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